SIR20116
Certificate II in Community Pharmacy
- Flexible payment options
- 100% Online, Self-Paced
- Nationally recognised accreditation
- 12 months to finish
- No formal prerequisites are required
- No exams, ever.
SIR20116
Certificate II in Community Pharmacy
The Certificate II in Community Pharmacy (SIR20116) is a nationally recognised qualification designed for individuals working, or wishing to work, as pharmacy assistants. It provides the skills and knowledge to support day-to-day pharmacy operations, deliver excellent customer service, and perform a range of front-of-pharmacy tasks under supervision.
Skills You Will Gain
- Customer service and communication in a pharmacy setting.
- Stock control and inventory handling.
- Infection control and safe workplace practices.
- Using point-of-sale systems and completing retail transactions.
- Merchandising, product displays, and promotions.
- Working effectively as part of a pharmacy team.
- Handling difficult or challenging customer interactions.
Qualification Description
Graduates learn how to interact with customers, maintain stock, apply infection control procedures, and support the supply of pharmacy medicines, ensuring safe and effective service delivery.
Packaging Rules
Total Units Required: 12
- Core Units: 4
- Elective Units: 8
- Greet and interact with customers.
- Respond to routine customer needs.
- Work with others to deliver service.
- Source and use information on employment in community pharmacy.
- Work within organizational requirements.
- Use effective work habits.
- Follow pharmacy infection control guidelines.
- Use hygienic and safety practices to control cross-transmission.
- Clean and disinfect equipment and surfaces.
- Follow safe work practices
- Implement safe work practices
- Contribute to safe work practices in the workplace
- Reflect on own safe work practices
- Develop product knowledge.
- Recommend salon services.
- Prepare client for product demonstration.
- Demonstrate beauty care products.
- Establish make-up requirements.
- Design make-up plan.
- Apply make-up.
- Apply false eyelashes
- Provide post service advice.
- Clean service area.
Exam-Free Learning
Say goodbye to the pressure of traditional exams. Assessments consist of open-book quizzes, portfolios, video submissions, and written tasks.
Study on Your Schedule
Experience flexible learning with 24/7 access to course materials, enabling you to study whenever and wherever you choose.
Optimized for Online Learning
Our platform offers a dynamic learning experience through a mix of videos, written content, audio, and interactive assignments.
Payment Options
We offer flexible payment options to suit your needs:
- Upfront Payment
- Payment Plans
- Employer Sponsorship
Paying the full course fee upfront at the time of enrollment can save time and provide peace of mind. This option ensures that your course materials and access are ready immediately.
Spread the cost of the course across manageable, scheduled installments. Payment plans are interest-free and designed to accommodate your financial situation. Terms and conditions apply.
Many employers invest in their staff’s professional development. Speak with your employer to explore sponsorship opportunities, which can include covering full or partial course fees. We’re happy to provide any necessary documentation to support your request.
Eligibility Criteria
This course is ideal for
- People seeking an entry-level role in the pharmacy or retail health industry.
- Existing retail assistants who want to transition into the pharmacy sector.
Prerequisites:
- There are no formal entry requirements for this qualification. Basic literacy, numeracy, and computer skills are recommended to support learning.
Job Outcomes
Pharmacy Assistant
Annual salary: 45,000 - $60,000
Front-of-Pharmacy Team Member
Annual salary: $45,000- $58,000
Retail Pharmacy Sales Assistant
Annual salary: $46,000- $55,000
Frequently Asked Questions
What is this qualification about?
It’s a nationally recognised course that prepares you for a career as a pharmacy assistant, performing retail and customer service duties in a community pharmacy.
Are there entry requirements?
No formal prerequisites apply. The course is open to all.
How long does it take to complete?
On average, the course can be completed in 6–12 months, depending on the training provider, study mode, and your pace of learning.
What jobs can I get with this qualification?
Typical roles include Pharmacy Assistant, Front-of-Pharmacy Team Member, or Retail Pharmacy Sales Assistant.
What is the salary range?
Graduates typically earn between $45,000 – $60,000 per year, depending on location and experience.
Testimonials
“The best aspect of the course was the application of real scenarios with course content”
Joe Oshwal
“The way the information is present there were a lot of interesting tips and examples”
Michael
“I loved working in group in this course”
Olivia
